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Here are 5 steps every successful business should take to improve the customer experience

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1.  Make a Positive First Impression:  First impressions are lasting impressions. If your business makes a positive first impression on a customer, they are more likely to give repeat business and refer you to colleagues and friends.
2.  Provide Quick Response Times:  Customers don’t like to be kept waiting. It’s important that your employees arrive on schedule and complete jobs in a timely manner.
3. Carry Out Your Promise:  If you provide your customer with an ETA, make sure it’s accurate. Not only that, but make sure the job you said you would do, gets done. It’s better to under promise and over deliver.
4. Do it Right the First Time:  Carelessness and mistakes can really hurt your business. Make sure the job is done right the first time, so you can avoid
customer complaints and lost business.
5.  Listen to Your Customers:  Your customers want to feel appreciated. It’s important to engage with and listen to your customers. You can even
create a loyalty program where you provide customers with special offers
or discounts. This will show that you value your customers.
Boston Global Tracking helps businesses deliver better customer service through tele-matics.  For more information go to www.BostonGlobalTracking.com

 

 

GPS Tracking Can Help Lower Insurance Costs

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There are many cost saving benefits to having a GPS fleet tracking solution. While you can save substantially by cutting down on wasted fuel and labor, you can also reduce the amount of money your company is spending on insurance premiums.

Many insurance companies recognize that when a company installs a GPS fleet tracking system, it means that they are serious about reducing risk. After implementing GPS fleet tracking software you are able to keep a close eye on driver behavior, locate stolen vehicles, and ensure that your trucks are safe by staying on top of regular maintenance.

 

Insurance Discount

Insurance companies are committed to good driving behavior and ensuring safety on the road. Implementing GPS fleet tracking will show them that you are committed as well. Most insurance carriers will recognize companies who apply a GPS fleet tracking solution to their fleet and will give them up to a 15%  insurance discount.

Simply install a GPS fleet tracking device with a sufficient number of your vehicles, and start saving on your premiums. You can find a range of potential discounts from insurance providers such as Liberty Mutual, Travelers, Zurich North America and The Hartford.

 

How GPS Fleet Tracking Helps

The application of a GPS fleet tracking system will result in a significant decrease of hazardous driving behaviors. GPS fleet tracking provides you with instantaneous alerts to your cell phone and email that will notify you when one of your drivers is speeding or driving erratically. This will help you to stay on top of unsafe driving habits and to cut down the number of accidents and citations your fleet encounters.

With real-time tracking, you no longer have to wonder where your vehicles are. If one of your vehicles becomes lost or is stolen, GPS  fleet tracking gives you immediate insight into your vehicles location. Retrieving your stolen vehicles quickly gives you a better probability to also recover expensive assets that you may have on-board the vehicle.

GPS fleet tracking will also help you to keep an eye on when your vehicles having upcoming or overdue maintenance requirements. These friendly reminders will tell you or your drivers when a vehicle is ready for an oil change or tire rotation, to help prevent any dangerous situations on the roadway.

Call Boston Global Tracking to get more information on how you can start tracking your fleet today.

2016 Section 179 Expiring Soon – Act Now to Save!

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As the year is quickly coming to an end it is time to think about how your taxes will be affected for the year.  One thing many businesses consider is purchasing new equipment.

If you are considering acquiring equipment in the near future or are a supplier looking to save your customers money, Section 179 impacts you!

As part of the IRS Tax Code, Section 179 allows businesses to deduct the full purchase price of certain assets financed or leased and put into service during the tax year. Accelerating depreciation rather than spreading the deduction over the item’s useful life provides a larger tax deduction come tax time. With a $500,000 maximum deduction available, you could keep a lot more money in your pocket.

Additionally, since Section 179 covers new and used equipment or software, you can get the equipment you need now, take the full tax benefit now, and spread your expense over a multi-year financing term, thus significantly reducing your true cost of ownership.

Equipment could be things like new vans or trucks, tools, heavy duty equipment and even a GPS tracking system to help manage your business.

It is important to contact your tax advisor before making a purchase to make sure you qualify and what impact a substantial purchase would have on your taxes.

For more details go to the following website:

http://www.section179.org/

 

GPS Fleet Tracking Can Lower Your Insurance Costs

/in , , , , , /by

There are many cost saving benefits to having investing in a GPS tracking system. While you can save substantially by cutting down on wasted fuel and labor, you can also reduce the amount of money your company is spending on insurance premiums.

Many insurance companies recognize that when a company installs a GPS fleet tracking system it means that they are serious about reducing risk. By implementing GPS fleet tracking software you are able to keep a close eye on driver behavior, locate stolen vehicles, and ensure that your trucks are safe by staying on top of regular maintenance.

Insurance companies are committed to good driving behavior and ensuring safety on the road. Implementing GPS fleet tracking will show them that you are committed as well. Most insurance carriers will recognize companies who apply a GPS fleet tracking solution to their fleet and will give them up to a 15% insurance discount!

Simply install a GPS fleet tracking device with a sufficient number of your vehicles, and start saving on your premiums. You can find a range of potential discounts from insurance providers such as Liberty Mutual, Travelers, Zurich North America and The Hartford.

The application of a GPS fleet tracking system will result in a significant decrease of hazardous driving behaviors. GPS fleet tracking provides you with instantaneous alerts to your cell phone and email that will notify you when one of your drivers is speeding or driving erratically. This will help you to stay on top of unsafe driving habits and to cut down the number of accidents and citations your fleet encounters.

With real-time tracking, you no longer have to wonder where your vehicles are. If one of your vehicles is stolen, GPS fleet tracking gives you immediate insight into your vehicles location. Retrieving your stolen vehicles quickly gives you a better probability to also recover expensive assets that you may have on-board the vehicle.

GPS fleet tracking will also help you to keep an eye on when your vehicles having upcoming or overdue maintenance requirements. These friendly reminders will tell you or your drivers when a vehicle is ready for an oil change or tire rotation, to help prevent any dangerous situations on the roadway.